Bharosa
भरोसा Bharosa means trust

Feel heard, in the language you think in.

Talk to a verified psychiatrist, psychologist or therapist by video or audio, in English or हिन्दी, privately and from home.

  • Every clinician verified
  • Never recorded
  • Fee shown upfront
In crisis? Call Tele-MANAS 14416 (free, 24/7) or 112. Call 14416
Why it matters

Needing help is common. Getting it shouldn't be this hard.

Most people who need care in India never get it, held back by distance, stigma, cost and too few specialists. Bharosa is built to take those barriers away.

1 in 10

adults in India live with a mental-health condition that can be diagnosed.

10.6% of adults · NMHS 2015–16
70–92%

of people with a mental-health condition don't get the treatment they need.

Treatment gap · NMHS 2015–16
0.75

psychiatrists for every 1 lakh people in India. The WHO recommends at least 3.

Government of India · 2025
What Bharosa changes

Care that comes to you, from people we've checked.

10+ verified clinicians, each checked by our medical director
15 min to be matched on Talk now, or a full refund
16 hrs of Talk now every day, 8 am to midnight IST

Sources: National Mental Health Survey of India 2015–16 (NIMHANS); Press Information Bureau, Government of India, 9 November 2025.

How we can help

Whatever you're carrying, start here.

You don't need a diagnosis or the right words. Pick what feels closest, and a clinician takes it from there.

Low mood

When days feel heavy and the things you used to enjoy don't help.

Worry or panic

When worry won't switch off, or panic arrives out of nowhere.

Sleep

When nights are long and mornings never feel rested.

Stress or relationships

Pressure at work or home, or strain with the people closest to you.

Alcohol or drug use

If you want to cut down or stop, with support and without judgement.

Memory or focus

When concentrating or remembering feels harder than it should.

Something else

Tell your clinician in your own words, in English or Hindi.

Thoughts of harming yourself

Please talk to someone now. Call Tele-MANAS 14416 (free, 24/7) or 112.

Call 14416
Not sure who to see? Answer three quick questions in the app and see clinicians who fit. Your answers stay on your phone.
Get the app
Who should I see?

Three kinds of clinicians, one place to find them.

Every profile shows registration, qualifications, languages, fees and the next free times, so you can choose with confidence.

Psychiatrist

Medical doctor · writes e-prescriptions

A psychiatrist can understand what you're going through, explain your options and, when it helps, prescribe and adjust medicines. A good place to start if things are affecting your sleep, work or daily life.

Clinical psychologist

Doesn't prescribe medicines

A clinical psychologist helps you understand patterns in how you think, feel and react, and works through them with you using proven talk therapies such as CBT. They can also carry out formal psychological assessments.

Therapist or counsellor

Doesn't prescribe medicines

A therapist or counsellor gives you a safe, private space to talk things through, whether it's stress, relationships, grief or a big change. Together you build practical ways to cope and feel more in control.

Why Bharosa

How it serves you, compared with the usual way.

The usual way

  • Getting thereTravel across town and lose half a day.
  • Being seenA waiting room where someone might know you.
  • LanguageExplaining how you feel in a language that isn't yours.
  • CostFees you only find out at the counter.
  • Who you seeNo easy way to check credentials.
  • WaitingDays until the next free slot.
  • AfterwardsPaper prescriptions that get lost.

With Bharosa

  • From homeConsult from your room, by video or audio.
  • PrivateNo waiting room. App lock, and reminders that never mention your health.
  • Your languageChoose clinicians by the languages they speak.
  • Clear pricesConsult fee, service fee and total, shown before you pay.
  • Checked cliniciansRegistration and qualifications on every profile.
  • Same dayTalk now: matched in 15 minutes, or refunded.
  • Everything savedVisit summary and QR e-prescription in Records.
How it works

From finding the right person to your follow-up.

  1. Find

    Search by name, language or concern, or try Near me. Not sure? Answer three quick questions.

  2. Book and pay

    Pick a time and pay by UPI or card. You see the full amount and cancellation rules first.

  3. Consult

    Join from the waiting room at your time, by video or audio. If the connection drops, rejoin.

  4. Follow up

    Your visit summary and any e-prescription appear in Records. Book a follow-up in a tap.

Talk now

Need to talk today? We find the next available clinician.

No hunting for slots. Tell us who you'd like to talk to, how and in which language, and we connect you with someone online.

Every day, 8 am to midnight IST. The price is set by Bharosa and shown before you pay.

  1. ChooseWho you'd like, video or audio, and your language
  2. PayThe price is shown upfront, nothing hidden
  3. TalkMatched within 15 minutes, or fully refunded
Private by design

Care only works when you feel safe.

These protections are on for everyone from the first tap. You don't have to ask for them.

Verified clinicians

Registration, qualifications and documents are reviewed by our medical director first.

Never recorded

Your video or audio consult stays between you and your clinician.

Discreet messages

SMS, WhatsApp and notifications never mention your health.

App lock

Lock Bharosa with your PIN or fingerprint. Documents open only inside the app.

Made for how we live

Built around you, your family and your city.

Your prescription, your pharmacy

Every e-prescription carries a QR code any pharmacy can check. Buy your medicines wherever you like, or, with your consent, send it to a nearby partner pharmacy.

Partner pharmacies bill and dispense under their own licence.

Book for your family

Add the adults you care for, such as a parent, partner or sibling, and book consults for them from your account.

Use the app in English or हिन्दी.

Anywhere in India

Consult from any city or town in India. Prefer someone close by? Use Near me to see clinicians around you.

Your location is approximate and never stored.

For clinicians

Practise online with Bharosa for Doctors

  • Set your own fees within published bands, and your own hours
  • Go online for Talk now between appointments
  • Notes, summaries and rule-checked e-prescriptions, signed with your PIN
  • Payouts to your bank account through Razorpay, with statements
For psychiatrists, clinical psychologists and therapists. Get Bharosa for Doctors
For pharmacies

Become a Bharosa partner pharmacy

  • Receive prescriptions from nearby patients who chose you
  • Accept, bill and mark orders ready from a simple web workspace
  • Verify any Bharosa prescription by its QR code
  • Bill under your own licence. Limited-time offer: no platform fee for new partners
Starting in Hyderabad, then city by city. Talk to our partnerships team
Questions

Good to know before you start.

Who can use Bharosa?

Adults aged 18 and over, anywhere in India. You can also add adult family members and book for them.

How do I know who to see?

Tap "Not sure who to see?" in the app and answer three quick questions. You'll see clinicians who fit your answers and preferences. Your answers stay on your phone.

How much does a consult cost?

Each clinician sets their own fee within published bands. Talk now prices are set by Bharosa. You see the consult fee, a small service fee and the total before you pay.

Is it private?

Calls are never recorded, reminders never mention your health, and you can lock the app with your PIN or fingerprint.

Your data is handled as set out in our Privacy notice, in line with India's Digital Personal Data Protection Act, 2023. From the Privacy centre in the app you can ask for a copy of your data, correct it, withdraw a consent or delete your account.

Can I get a prescription online?

Psychiatrists can write a rule-checked e-prescription with a QR code, which appears in your Records.

Under India's Telemedicine Practice Guidelines, some medicines can't be prescribed in an online consult. If you need one of them, or need to be examined in person, your psychiatrist will tell you during the consult.

Can I cancel or reschedule?

Yes, from the app. You can reschedule up to 4 hours before the start, and you always see the refund amount before you confirm a cancellation.

Cancel 4 hours or more before the start and your consult fee is refunded (the service fee is kept). Cancel later and half the consult fee is refunded. If you don't join, there's no refund. If your clinician cancels, you get everything back. Read the full Refund policy.

What if I need help urgently?

Call Tele-MANAS 14416 (free, 24/7) or 112. In the app, Help now is on every screen and works even when you're signed out.

Your Mind Matters. Always.

Find someone to talk to today, in your language, from home.

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